About this project
The client supplies custom furniture, fixtures, and equipment for hotel renovations, brand conversions, and new construction. Their work covers full room suites, bathrooms and public areas, with custom fabrication alongside major brand prototype furniture. They also handle the paperwork side that hotel owners need for brand approval: technical specifications, drawings, datasheets and mock-ups.
The business rebranded from Hospitality Essentials to Modern Hotel Decor during the period the work was running.
On delivery: the project came to the team as a full end-to-end engagement rather than a staffing top-up. They pulled in engineers from a partner company to build out capacity, which meant two organisations working on one codebase against one client's timeline. I sat in the coordinator seat across both, running the weekly reporting line to the client and management and keeping the build team aligned on what was moving and what was stuck.
This is the kind of engagement that tends to fall apart in the seams, where a client is talking to one company, engineers are sitting in another, and nobody owns the space in between.
That's the seat I was in!
Tags
- Hotel furnishings
- Healthcare
- e-commerce
- Hospitality Technology
- Hotel Industry
- Custom Furniture Supplier
- Web Application
- Client Portal
- Project Coordination
- Delivery Management
- Multi-Vendor Build Team
- Staff Augmentation
- End-to-End Delivery
- Brand Compliance
- Rebrand
